The CSG Intelligence Hub

Know what’s coming.

Our Intelligence Hub is built around your business: your narrative, positioning, messages, products and strategy. It reaches far beyond media monitoring, tracking regulatory and legislative change, competitor moves, deals and the opportunities and threats emerging around you, and showing how your own story is landing. Reported daily and weekly for your communications and business leadership, so decisions rest on evidence.

What you see

  1. Built around youTrained on your narrative, messages, products and strategy, so every result is relevant.
  2. Regulation, competitors and dealsLegislative and regulatory change, competitor moves and M&A, and the opportunities and threats they bring.
  3. Message penetration and sentimentWhether your story is getting through, and how it is received.
  4. Trends and share of voiceWhat is rising, what is fading, and how you compare with competitors, with a link to every source.

What it gives you

Evidence for decisions

A clear reading of where your reputation stands, so strategy rests on fact rather than instinct.

Early warning

Regulatory shifts, competitor moves and emerging issues caught as they build, with time to prepare rather than react.

Results the board can see

Message penetration and share of voice tracked over time, so the effect of your communications is visible.

How it works

ONE

We set it up

Trained on your narrative, positioning, messages, products and strategy, as well as your sector, competitors and issues.

TWO

We report

Daily briefings for your communications team and weekly analysis for business leadership, each tailored to what you need to know.

THREE

We advise

A clear recommendation on where to act and where to stay quiet, and the communications to deliver it.